Teleconsultation Service

  • Home
  • Teleconsultation Service
TELECONSULTATION

Doctor Visit From Your Phone

In simple terms, Tele-consultation is like having a doctor’s visit through your phone or computer instead of going to the clinic.

"At Apna Healthwala, we bring the doctor’s cabin to your living room. Tele-consultation is our way of ensuring that expert medical advice is just one click away, no matter where you are."

How it Works (Step-by-Step)

1. Book

The patient chooses a time on the Apna Healthwala website.

2. Connect

At the fixed time, the patient clicks a link and sees the doctor on their screen (via video call).

3. Talk

The patient explains their problem, shows any rashes or swellings to the camera, and discusses their symptoms.

4. Prescription

The doctor sends a digital prescription (PDF) immediately via WhatsApp or Email.

Why it’s Great for the "Common Man"

No Travel

No need to struggle through CITY traffic or wait in a crowded clinic.

Saves Money

No petrol costs or taking a full day off from work.

Safe

No risk of catching other infections from a hospital waiting room.

Perfect for Seniors

Elderly parents can talk to a specialist from their favorite sofa without the physical strain of moving.

When to Use It vs. When Not To

Good for Tele-consultation

  • Skin rashes or allergies
  • Following up after a surgery
  • Discussing lab reports
  • Cold, cough, or stomach upset

Better to Visit the Hospital

  • Chest pain or difficulty breathing
  • Severe accidents or heavy bleeding
  • High fever that isn't coming down
  • Any situation requiring a physical touch (like checking for a fracture)

Patient Guide: Preparing for Your Video Consultation

At Apna Healthwala, we want to ensure your online visit with our specialists is as smooth as an in-person clinic visit.

1. 15 Minutes Before: The Technical Check

  • Charge Up: Ensure your phone, tablet, or laptop is fully charged or plugged in.
  • Internet: Use Wi-Fi if possible for a stable video. If using mobile data, make sure you are in a spot with "full bars."
  • Audio/Video: Test your camera and microphone. Tip: Use headphones for better sound and more privacy.
  • Close Apps: Close YouTube, games, or other heavy apps so they don't slow down your call.

2. Set Up Your "Home Clinic"

  • Privacy: Find a quiet room where you can talk openly about your health without being interrupted.
  • Lighting: Sit facing a window or a lamp. Do not have a bright light behind you, or the doctor will only see your shadow.
  • Stability: Don't hold your phone in your hand. Prop it up on a table or use a stand so the doctor sees a steady image.

3. Keep Your "Medical Kit" Ready

  • Current Medications: Keep your medicine strips or bottles nearby.
  • Vital Stats: If you have them, write down your recent Weight, Temperature, Blood Pressure, and Sugar levels.
  • Flashlight: Keep a torch or a second phone with a light handy (useful if the doctor needs to see your throat or a skin rash).
  • Pen & Paper: To note down the doctor’s instructions.

Quick Tips for a Great Call

  • Dress Appropriately: Wear loose clothing if you need to show the doctor a specific area (like a knee or a skin issue).
  • Look at the Camera: Try to look at the camera lens, not just the screen, to make "eye contact" with your doctor.
  • Be Patient: Just like a physical clinic, sometimes doctors run a few minutes late due to an emergency. Stay logged in!

Frequently Asked Questions

Is it private?

Yes. We use secure, encrypted platforms to ensure your conversation stays between you and your doctor.

Can a family member join the consultation?

Absolutely. A family member can sit with you or join the link from a different location.

What if I get disconnected?

Don't worry. Simply click the link again to rejoin, or wait for our team to call you.

Go Back Top