What is Apna Healthwala?

We are a healthcare aggregator led by Dr. Hemang Pandya. We connect patients with a vetted network of hospitals, labs, and home-care providers in Vadodara to ensure priority service and discounted pricing.

Is there a fee to register on the platform?

No, registration for patients is completely free. You only pay for the medical services you book, often at a rate lower than standard hospital charges. Apna Healthwala Health Card members can avail various discounts at our empanelled hospitals by paying a small annual fee.

How do I book an emergency ambulance?

You can use the One-Tap SOS button on our app or call our 24/7 emergency helpline. Our system identifies your location and dispatches the nearest ALS/BLS ambulance immediately.

How can Apna Healthwala offer discounts at top hospitals?

Because we provide a high volume of patients to our partner hospitals, we have negotiated Corporate Member Rates and pass these savings directly to you. Health Card users can avail additional discounts at empanelled hospitals.

Do I pay the hospital directly or pay through the app?

You can do both. For consultations you may pay via the platform to secure your discount. For surgeries we provide a transparent estimate and assist with hospital billing and insurance coordination.

Can I use my existing Health Insurance (TPA)?

Yes. Our partner hospitals are empanelled with major insurance providers. We help facilitate the cashless approval process to make it smooth for patients.

Are the lab reports from Apna Healthwala valid?

Absolutely. We only partner with NABL-accredited laboratories. Your reports are globally recognized and accepted by all doctors and hospitals.

Is the home-care staff verified?

Yes. Every nurse, physiotherapist and caregiver undergoes strict background verification and a clinical competency test supervised by our medical team.

Can I get an X-ray done at home?

Yes. We provide portable high-frequency digital X-rays that can be performed right in your bedroom. This is ideal for elderly patients with suspected fractures.

I live abroad. How can I monitor my parents' health?

We offer an NRI Guardian Plan. You receive real-time WhatsApp updates, digital reports and video summaries after every doctor visit or home-care service provided to your parents.

Do you provide transport for patients outside Vadodara?

Yes. We provide out-station ICU ambulances for bed-to-bed transfers to cities like Ahmedabad, Mumbai or Pune with full medical escort.

Is my medical data safe?

Yes. We are compliant with the DPDP Act. Your medical records are stored in an encrypted Digital Vault and are never shared without your explicit consent.

Can I speak to Dr. Pandya for advice on which hospital to choose?

Yes. While our platform is automated, we provide a Clinical Guidance service where our medical team helps you choose the right specialist or hospital based on your specific medical needs and budget.

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